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01695 576387
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BUSINESS SUPPORT CONTRACTS

BUSINESS SUPPORT

Danoli Solutions have been supporting numerous small and large businesses as well as schools around the northwest for the last 10 years. With our support contracts we ensure that your systems are always working and always up to date with minimal downtime. Managed from our office in Ormskirk we are able to track each computer / device for any error messages and alert you instantly.

If you want total peace of mind that in the event of a Server or Computer failure that you have help on hand then you should consider one of our support contracts which will be tailored to your exact requirements.

We supply both reactive and proactive support contracts. Some Customers are happiest knowing that we are going to attend for a certain number of hours each and every month and other Customers prefer knowing that they have someone to contact in an emergency.

Both these contracts are banded on the number of Servers and Computers but unlike most contracts we include all your peripherals. A free of charge visit will be made to assess your equipment and a report will be sent to you outlining the costs of a support contract and including recommendations.

 

CONTRACTS INCLUDE THE FOLLOWING


4 Hour SLA Response Time
Telephone Support
Remote Support
PC/Server Monitoring
Daily Backup’s
& More.
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AD HOC SUPPORT


Do you have an emergency and need support ASAP, this will be charged at a normal rate. We will discuss and advise what is going on at all times and give you the best advise going forward. IF you would like to find out more about our support services then call or emails us using the contact form here

For More Information about Support Contracts

& How it can save you time & money. Contact us Today on 01695 576387 or Click here.

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Monday-Friday: 9AM – 5PM

Saturdays: 9AM – 1PM

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Company Registration Number: 05540037

VAT Registration Number: 909915689